1. Introduction

Exelth is a digital healthcare platform that helps patients book appointments, access medical records, and get real-time updates from participating hospitals and clinics. We also provide hospital management tools to these facilities.

2. User Eligibility

You must be at least 4+ years old to use Exelth. If you are under 4+ years old, use must be under the supervision of a parent or legal guardian.

3. Use of the Platform

• Use Exelth only for lawful purposes.
• Do not misuse, disrupt, or attempt unauthorized access to any part of the platform.

4. Account Security

• You are responsible for keeping your login details private.
• Notify us immediately of any unauthorized access or breach.
• All payments for bookings, lab tests, or other services on Exelth are processed through secure third-party payment gateways.
• Exelth does not store your payment card or banking details on its servers.

5. Medical Content

Any health-related information available on the platform is for informational purposes only and does not constitute medical advice.

6. Copyright & Intellectual Property Notice

All content, software, branding elements, logos, designs, and code within the Exelth platform are the intellectual property of Egostix Engineering Private Limited. You may not copy, reproduce, redistribute, sell, or exploit any part of the app without explicit written permission.

“Exelth” and its logo are trademarks, and unauthorized use is strictly prohibited.

7. Payments

• Payments for bookings, lab tests, and other services are processed through secure third-party gateways.
• We do not store your payment card or banking details.
• We are not responsible for failed payments, delays, or chargebacks unless caused by a confirmed platform error.
• The Exelth Wallet is available only to partnered clinics and hospitals. Patients do not hold wallet balances on Exelth.

8. Data Handling

Data shared on Exelth is handled in according to our Privacy Policy.

9. Termination

We reserve the right to suspend or terminate your access to the platform if you violate these terms.

10. Disclaimer

The information on the Exelth platform, including medical records, prescriptions, lab results, and healthcare updates, is provided for general informational purposes only. It is not medical advice, diagnosis, or treatment.

Always consult a licensed physician or qualified healthcare provider with any questions about a medical condition or before making healthcare decisions. Never disregard professional medical advice or delay seeking it because of something you read or see on Exelth.

Exelth is not responsible for decisions made based on information in the app. While we make reasonable efforts to keep information accurate and up to date, Exelth does not guarantee that all content is complete, reliable, current, or error-free.

We are not responsible for inaccuracies, delays, or omissions, including those caused by data provided by hospitals, clinics, or other third parties. To the fullest extent permitted by law, Exelth will not be liable for any injury, loss, or damage, whether direct or indirect, arising from your access to, use of, or reliance on any information or services on the platform.

If you receive care from a hospital or clinic listed on Exelth, any clinical decisions, diagnoses, treatments, and billing are governed by that provider's policies. Exelth is a platform that connects patients and providers and does not practice medicine.

In a medical emergency, call your local emergency number immediately.

11. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from your use of Exelth.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India.